Upcoming US Database Maintenance

Hot on the heels of our AU & EU upgrades, it’s now the US’s turn for more power!

We will be performing database maintenance on Tuesday, May 24 at 10pm PDTto improve performance and stability for our US customers.

We have blocked a 90 minute window to perform the maintenance and tests. We don’t expect it to take that whole time, but be sure to follow our Twitter for progress updates.

Have an amazing week! 🙂


Upcoming AU Server Maintenance

Update: Our Aussie database migration was a complete success! Enjoy more power and stability! 🙂

Hi everyone, the time has come to perform some database maintenance for customers on our AU servers. We will be performing a quick upgrade on Tuesday, 17th May 2016 at 6:00 AM AEST time to make this possible.

We’ve scheduled a 2 hour window to ensure everything is working as it should. We don’t expect it to take that whole time, but be sure to follow our Twitter for progress updates.

Have a sensational weekend! 🙂


Changes to Gmail for Email Sending

About 2 years ago, we outlined changes to the way certain emails are sent via Elvanto to your users. As expected, Google has now decided to make the same changes as Yahoo, AOL, Hotmail & others.

In short, all emails sent via Elvanto using an ‘’ address will no longer be able to be sent directly. Instead they will be sent from ’’. Our email provider outlines this very well and in greater detail in this blog post.

While this will only affect you if you’re using an ‘’ address, we’re expecting many other free email providers to follow suit. Because of this, we’re making some changes on our end to make this seamless and as future proof as possible. We’ll be implementing this over the coming weeks.

Why is this changing?
For the same reasons as Yahoo, AOL & Hotmail, this is happening primarily to prevent email spoofing (email being sent using your email address) and thus reduce spam.

When will these changes come in effect?
Google is making the official cutover in June 2016 however, this will come into effect on all Elvanto accounts no later than April 26, 2016.

What does this really mean for me?
Simply put, very little. Our system will handle the changes for you and no intervention will be required. What may be noticeable to your users will the from address showing ‘Joh Smith <>’ rather than ‘John Smith <>’. However, your users’ replies will still return to ‘’, so there will be no disruptions and visually this is essentially a cosmetic change.

Have a sensational week! 🙂


Dashboards, Forms and a new Assets area

Although we’ve been a little quiet this past month, there’s a lot that’s been happening behind the scenes! Let’s get into this week’s release 🙂

Service Statistics Dashboard Widget

We’ve now added a ‘Service Attendance Statistics’ widget to the dashboard. This initial release gives you attendance numbers for services over a timeframe, but we’ll be adding the ability to show a graph version of attendance in the coming months.

widget preview

Form Improvements

In preparation for our Event Registration update, we’ve been working on Forms to get them a little more up-to-scratch. Here’s some of the highlights:

Unpublished Forms

Previously, you could either mark a form as ‘published’ or ‘archived’. We’ve now added a third option – ‘unpublished’. Any new form will be unpublished by default to make it easier to work with and distinguish between forms.

Form Lockdowns

In the past, a user with access to Forms saw all forms by default. Now, there are more options. They are as follows:


Form Header Images and Rich Text Descriptions

You can now add header images to forms. These appear in both iFrame embeds and when people are linked directly to the form. Please note, these changes won’t come through in Javascript embedded forms, as we like to allow you to choose the styling of JavaScript embeds  yourself (that’s the whole point of them!).

You can also have rich text description fields which allow you to customize how the text appears (and gives you the freedom to edit these fields similar to other rich text areas like Posts and Pages).

Form Custom Fields

Form custom fields themselves aren’t new, but what is new is that custom fields are now form-specific, and won’t affect the fields in other forms like they did before. Each form now has its own list of custom fields.

Search and Filter

You can now sort, filter and search forms in a similar way to other areas of the system.

forms list

Asset Improvements

We’re working to make assets more user friendly in the system, which means in this update we’ve made several changes. The main change is Assets have been moved from within ‘Calendar’ to ‘Settings’. This will allow us to make Assets more global for things like linking Check-in rooms etc (more on that to come).

Admin Approval Notifications

Asset administrators will now see assets pending approval in their notification dropdown at the top of their account.

Screen Shot 2016-03-07 at 1.07.45 PM

Managing Assets

We’ve now added the ability to specify the required time between bookings (e.g: there might be a 30-minute cleaning window for a room that you need to factor in), and we’ve also allow you to specify custom accept/decline booking templates on a per-asset basis (rather than a generic email). Asset Management

Other Noteworthy Updates…

Along with these larger updates, we’ve been busy with a number of other areas:

  • You can now choose if users can edit or add family members from their My Profile area.
  • You can now specify ‘No Location Assigned’, ‘No Demographic Assigned’ etc in built-in reports.
  • You can now adjust the timeout for self check-in to help out those parents who get distracted mid-check-in (previously set to 15 seconds).
  • We improved how you edit admins within people flows.
  • A number of bug fixes and small tweaks here and there.

We’ve got plenty more coming in the next few months, and there’s lots we’re excited about! For full details about this release, check out our release notes.

EU Server Upgrade March 2016

Update: Migration was a complete success! Thanks for your patience today!

At our last EU server upgrade, we mentioned that more power would be coming to the EU. That time is now upon us!

We will be performing an upgrade on Tuesday, 8 March 2016 2015 at 5:00:00 AM UTC time to speed up and improve the server and we’ve blocked a 90 minute scheduled outage to ensure everything is working as it should.

Our EU server customers are spread out across the globe, we’ve tried to schedule this at a time that should affect you least.

Have a sensational weekend! 🙂


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